View Images View VideoLatest Press Release FOR IMMEDIATE RELEASE Contact: Shayne L. van Vlerken Microsoft
Help Website Provides More Than 4,000 Free Help & Training Video-Clips BANGKOK, Thailand. - October 2011 Using either the Keyword Search box or full indexes and sub-indexes users can quickly find the exact video-clip they want. No wasting time. Each video-clip loads instantly without any buffering. Because the help video-clips are only 1-2 minutes in length & demonstrates only a single task, users can find exactly what they need to know - just when they need to know it, and be guaranteed that every video-clip is of the same very high quality. “Using the Mhelp4U.com website directly is significantly faster than using either a Google or YouTube search because there you don’t know the quality of the video you choose or how the information will be presented to you and you may need to work through several results before you find what you really need” said Mhelp4U.com founder Mr. Shayne L. van Vlerken. “We have created every video-clip to very specific quality standards that ensure a consistent user experience that makes this resource extremely hard to beat”. Mhelp has used its YouTube channel experience that has more than one thousand Mhelp video-clips and 1.4 Million views so far to help define their new website. What makes the Mhelp4U website better is the inclusion of Indexing and sub-indexing that allows for quicker search and find, as well as full transcripts under each video-clip for a better review option, neither of which is available on our YouTube channel. Also the way the Mhelp4U.com indexes & sub-indexes are grouped together, in the same way as Microsoft has done with Ribbon tabs and groups allows for focused training within specific subjects such as “Excel formulas” which are all grouped together in a sub-index. So the site is excellent for both instant help and dedicated training. Mhelp4U.com have their own library of more than 4,000 Mhelp video-clips available covering Microsoft Office system 2007, Office suite 2003, Office suite 2000 and Microsoft operating systems including Windows 7, Windows Vista, Windows 2000 & Windows 98. Mhelp Office 2010 video-clips will be available shortly, so meanwhile the site has temporarily indexed Microsoft Office 2010 with links directly to Microsoft’s own limited video-clip library. Mhelp4U.com also offers "Cloned Mhelp4U.com sites" for free to corporations, academic institutions and IT services companies. This can be their first line of both defense and offense in Microsoft support and training. The site will fully reflect their own brand identity but also offer all Mhelp4u.com video-clips. This has never been done before and is likely to upset a lot of "paid" services and redefine how companies provide help, support and training for Microsoft applications. The new service is aimed at both corporate and consumer users. 70% of most Help-desk requests are repetitive queries. Video-clip self-help drastically reduces the burden on Help-desks and greatly improves the users "self-help" experience, creating greater efficiency as well as encouraging users to experiment more with their software. Users can also download the Mhelp Desktop App from the Mhelp App Store from only $4.99 so users can watch the video-clips directly from their desktop without connecting to the website. About Mhelp. Mhelp focuses on the science of learning to bring innovative learning solutions to the market with free access to everyone by using unobtrusive sponsorship and advertising. Located in Bangkok, Thailand the Mhelp R&D Center has dedicated themselves to becoming the “go to” web resource for free, quality software help and training. # # # If you would like more information about this topic, or to schedule an interview with Mr. Shayne L. van Vlerken please contact us: Mhelp Thailand Office Tel: +6638 186 335
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